Pairing people with wine

How do I make a return and what happens next?

If you return criteria is valid (see return policy), please contact us through our contact page and we will revert at the soonest.

If your return is valid:

- Our customer service agent will verify that your return reason is valid
- Our courier partner will arrange a pickup for your item
- We will notify you and reimburse you with a refund via one of the following methods: Store Credit, Paypal refund or Credit/Debit Card reimbursement
- Returning an item is free of charge

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